IP Commerce Systems Support

Platform Status

Contact IPC Support

Customer Support Representatives available:
Monday - Friday, 7:00AM - 6:00PM (MST)
Support for critical, production-impacting issues available 24/7

Need Help with Merchant Activation?

  1. Fill out a Merchant Account eForm for the appropriate Service Provider
  2. Submit an Activation Ticket by emailing your completed VAR Sheet to activation@ipcommerce.com

Other Support Resources

Documentation

Problem with a merchant account?

Contact the Acquiring Bank Merchant Services (or their agent) to ensure the account has been built correctly. Be sure to provide the information in the appropriate VAR Sheet

Having an issue with Deposits and/or Returns?

Contact the appropriate Service Provider directly: